Telixia LogoTelixia

Privacy Policy

Last updated: October 2025

1. Introduction

Telixia ("we", "us", "our", or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, consistent with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect

We may collect information about you in a variety of ways:

Information You Provide Voluntarily:

  • Registration information (name, email, password)
  • Profile information (bio, photo, skills, interests)
  • Communication through forms and contact pages
  • Payment information (processed through secure third-party providers)
  • Content you create or upload (courses, posts, comments)

Information Collected Automatically:

  • Device information (browser type, IP address)
  • Usage data (pages visited, time spent, interactions)
  • Cookies and similar tracking technologies
  • Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Platform
  • Create and manage your account
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Improve and personalize your experience
  • Analyze usage patterns to enhance our services
  • Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our legal rights
  • In the event of a merger, acquisition, or dissolution
  • With your explicit consent

5. Cybersecurity & Data Security

We take cybersecurity seriously. Your data security is our top priority. We implement industry-standard security measures to protect your personal information:

  • Encryption: All sensitive data, including passwords and payment information, is encrypted using SSL/TLS protocols
  • Secure Infrastructure: We use trusted cloud platforms with multi-layer security controls
  • Access Controls: Only authorized personnel have access to personal data, with strict role-based permissions
  • Regular Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities
  • Data Backups: We maintain secure, redundant backups to prevent data loss
  • Incident Response: We have established procedures to respond to and mitigate data breaches

While we employ robust security measures, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Your Rights

Under GDPR, you have the following rights:

  • Right to Access: You can request access to your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: You can limit how we process your data
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can object to processing for marketing purposes

7. Cookies

We use cookies and similar technologies to enhance your experience on our Platform. Cookies help us remember your preferences, understand how you use our Platform, and personalize content. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Telixia is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such information.

10. Student Safety & Protection

Since Telix 0.1 is primarily used by secondary school students (ages 11-18), student safety is our highest priority:

Data Minimization:

We collect only essential information needed for education. We never collect unnecessary personal data and do not sell or share student data with third parties.

Age-Appropriate Content:

All content is carefully curated for secondary school students. We filter inappropriate material and ensure learning modules are developmentally appropriate.

Parental & School Controls:

Schools and parents have transparent visibility into student activity. We provide optional parental controls and require explicit parental consent for student accounts where applicable.

Reporting Mechanisms:

Students can report safety concerns (inappropriate content, technical issues, or harmful behavior) through in-app tools. Reports are reviewed by our team within 24 hours.

Cyberbullying & Harassment Prevention:

Our community platform includes moderation, blocking features, and clear community guidelines. Teachers have tools to monitor and prevent cyberbullying.

Incident Response:

If we identify a safety concern, we have established procedures to respond immediately, notify parents/guardians, and escalate to appropriate authorities if needed.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by updating the "Last updated" date and, where applicable, by obtaining your consent.

12. Data Protection Officer

If you have questions about our privacy practices or data protection compliance, you can contact our Data Protection Officer at privacy@telixia.co.uk.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Telixia Ltd.

Lincoln, UK

Email: privacy@telixia.co.uk

14. Environmental & Social Governance (ESG)

We believe responsible business practices are essential. Telixia is committed to Environmental, Social, and Governance (ESG) principles:

Environmental Responsibility:

  • We use energy-efficient cloud infrastructure to minimize our carbon footprint
  • We promote digital-first operations to reduce paper waste
  • We are committed to sustainable business practices

Social Impact:

  • We prioritize education equity, ensuring access regardless of school resources
  • We support diversity and inclusion in STEM through targeted programs
  • We partner with local communities to create economic and educational opportunities

Governance:

  • We maintain transparent data practices and ethical governance standards
  • We comply with all applicable UK and EU regulations, including GDPR
  • We regularly audit our practices to ensure integrity and accountability
  • We have a dedicated Data Protection Officer to oversee compliance

15. GDPR Compliance

Telixia complies with the General Data Protection Regulation (GDPR). Your personal data is processed lawfully, fairly, and transparently. If you believe your rights have been violated, you have the right to lodge a complaint with your national supervisory authority.